My Rooba teether isn’t perfectly shiny?
The teether is made from natural rubber and made in a mould to form its shape. Being made from rubber it will never have a mirror finish like a man-made plastic or silicone but that doesn’t mean anything is wrong - it is just the way it should be.
Is the Rooba rubber from sustainable sources?
Absolutely, this was very important to us. Our manufacturing plant in Malaysia is part of the Malaysian Rubber Board. Investment is made into ensuring trees are replaced and well maintained and the industry is sustainable.
My baby has a latex allergy. Is it safe to use the natural rubber teethers?
There have been no known allergic reactions to our products. During the manufacturing process virtually all the proteins that can cause a latex allergy are removed. However, if your baby has an allergy, which is very rare, we would recommend not using a natural rubber teether as some very small amount of protein may still remain.
Are the teethers safe for my baby?
Yes, the design complies with the EU safety standards with regards to the shape and size. It also has undergone rigorous testing for any unwanted chemicals and has been officially approved as non-toxic and safe to use for babies and again complies with all the current EU safety standards.
The design has been made using one piece of natural rubber. This means a strong safe product with no joins where germs can harbour. Plus the single piece of natural rubber minimises any chance of the Rooba teether breaking or splitting. Our teethers have a lovely feel to them and flexible for babies to chew on but are solid, so no air holes where nasty moulds or germs can grow.
You can be assured that our teethers have no artificial colours, no parabens, no BPA, no PVC, and no phthalates. They are totally natural.
How do I clean my teether?
You can do this by using a steriliser, putting it in boiling water or using a mild soap solution and rinsing thoroughly. Please do not use a dishwasher or microwave for cleaning.
What is the best way to store my teether?
Store in a dry place and out of direct sunlight. Being a natural material rubber will oxidise over time when exposed to the environment so the colour can change and go darker. This is perfectly normal.
The teether has an oily film on it - is this okay?
To protect the teether after manufacturing a thin layer of food grade tasteless odourless oil is applied. Wash the teether thoroughly before use to remove this.
My baby has stopped teething - what can I do with my teether?
The great thing about our teethers is that they are 100% natural. So when you have finished using it you can recycle, where facilities exist or, as it is biodegradable, add to your compost heap!
Any other questions? Please ask email@example.com